If you have feedback about how the site is working or general questions, please contact us at feedback@VideoETA.com.
If you need to return an item that was damaged, defective, or erroneously shipped, or if you have changed your mind, please use the online tool available to request a return in your order history screen. If you need further assistance or wish to check on the status of your return, please contact us at returns@VideoETA.com.
Order Status or Return Inquiries
1-800-232-4186Monday - Friday 8:00AM - 5:00PM CST
Please note that this is an Order Status or Returns only phone number and the associates that you speak to are not trained to reply to any general concerns or comments. If you would like to offer your input or have a question about a feature or would like to voice a concern, please e-mail our technical support team at feedback@VideoETA.com.